r85com Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how r85com ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects personal data obtained from individuals ("you," "your," or "the Player") who access or use the r85com platform at https://r85com.cam and its associated services.

r85com operates as an online casino and sports betting platform serving players in the Philippines. In the course of providing these Services, we necessarily collect and process certain personal data. We take our obligations as a data controller seriously and are committed to processing personal data lawfully, fairly, and transparently in accordance with applicable data protection law.

This Policy should be read alongside the r85com Terms and Conditions and the Responsible Gaming Policy, both of which govern your use of the Platform and are incorporated herein by reference. By accessing or using any part of r85com, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy.

2Personal Data We Collect

r85com collects personal data across the following categories. We collect only what is necessary for the stated purposes and do not retain data beyond the periods described in Section 7 of this Policy.

r85com does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, unless specifically required by applicable anti-money laundering regulations in connection with enhanced due diligence procedures.

3How We Collect Personal Data

r85com collects personal data through the following channels:

• Direct collection: Data you provide directly when registering an Account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically through cookies, session tokens, server logs, and analytics tools when you access and use the Platform. See Section 9 for full details on cookies and tracking technologies.
• Third-party providers: Data received from identity verification service providers during KYC processes, payment processors confirming transaction details, and fraud detection services providing risk signals. All third-party providers are contractually bound to share only data necessary for the stated purpose.
• Public sources: In limited circumstances and only where required for AML compliance, r85com may verify certain information against publicly available records such as sanctions lists and politically exposed person (PEP) databases.

4Purposes of Data Processing

r85com processes personal data for the following clearly defined purposes. We do not process personal data for any purpose not listed below without first obtaining your consent or establishing another lawful basis.

• Service provision: To create and manage your Account, authenticate your identity at login, provide access to games and betting markets, process financial transactions, calculate and award bonuses, and provide customer support.
• Identity and age verification (KYC): To confirm that you are who you claim to be, that you are at least 21 years of age, and that you are eligible to use the Platform under applicable regulations. This is a legal obligation that r85com cannot waive.
• Financial transaction processing: To process deposits via GCash, Maya, Philippine bank transfers, and USDT TRC20; to verify withdrawal requests; and to maintain accurate financial records as required by applicable law.
• Anti-money laundering (AML) compliance: To detect, investigate, and report suspicious financial activity in accordance with applicable AML regulations and the requirements of relevant Philippine regulatory authorities.
• Fraud prevention and platform security: To detect and prevent fraudulent activity, unauthorized account access, cheating, bonus abuse, and other conduct that violates the Terms and Conditions or threatens Platform integrity.
• Responsible gaming obligations: To monitor gaming behavior for indicators of problem gambling, to apply player-set limits and self-exclusion requests, and to fulfill responsible gaming obligations under applicable regulatory requirements.
• Platform improvement: To analyze usage patterns, game preferences, and player feedback to improve the design, performance, and content of the r85com Platform.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to Players who have opted in to receive such communications. See Section 12 for full details and opt-out instructions.
• Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests from government authorities, fulfill reporting obligations to gaming regulators, and establish or defend legal claims.

5Legal Basis for Processing

For each processing purpose described in Section 4, r85com relies on one or more of the following legal bases as applicable under data protection law:

• Contract performance: Processing necessary to provide the Services you have contracted for by accepting the Terms and Conditions — including account management, game access, and financial transaction processing.
• Legal obligation: Processing required to comply with applicable law — including KYC identity verification, AML reporting, age verification, and record-keeping obligations imposed by gaming regulations and financial law.
• Legitimate interests: Processing for r85com's legitimate business interests where those interests are not overridden by your data protection rights — including fraud prevention, platform security, and product improvement, provided these are conducted with appropriate safeguards.
• Consent: Where required by law, processing based on your freely given, specific, informed, and unambiguous consent — principally for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6Data Sharing and Disclosure

r85com does not sell, rent, or trade your personal data to any third party. Personal data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:

• Payment processors: GCash (GXchange Inc.), Maya (Voyager Innovations Inc.), Philippine banks via InstaPay/PESONet, and USDT blockchain network processors — solely for the purpose of executing your deposit and withdrawal instructions.
• Identity verification services: Third-party KYC providers engaged to conduct document verification, liveness checks, and sanctions screening during the account verification process.
• Game providers: Software studios such as Evolution Gaming, Pragmatic Play, and PG Soft receive limited technical identifiers necessary to deliver their game content within the r85com Platform environment.
• Fraud detection and security services: Specialist providers that analyze transaction and behavioral data to detect suspicious activity, subject to strict data minimization agreements.
• Regulatory authorities: r85com may be required by law to disclose personal data to gaming regulators, financial intelligence units, tax authorities, or law enforcement agencies in connection with investigations, reporting obligations, or lawful orders. r85com will seek to notify you of such disclosures where legally permitted to do so.
• Professional advisors: Legal, audit, and compliance advisors engaged by r85com in connection with their professional services, subject to professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of assets involving r85com, personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments being maintained.

7Data Retention

r85com retains personal data only for as long as necessary to fulfill the purpose for which it was collected, to comply with applicable legal retention obligations, and to resolve any disputes or enforce our agreements. The following retention periods apply as a general guide:

• Account data and KYC records: Retained for a minimum of 5 years from the date of Account closure, as required by applicable AML and gaming regulatory record-keeping obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine financial record-keeping regulations.
• Gaming activity logs: Retained for 3 years from the date of each gaming session, or longer if required in connection with an active dispute or regulatory inquiry.
• Customer support communications: Retained for 2 years from the date of the interaction, or longer if the communication relates to an unresolved complaint or legal matter.
• Marketing consent records: Retained for the duration of the Account and for 1 year following Account closure, to evidence compliance with consent requirements.
• Technical and usage logs: Retained for 12 months on active servers and up to 3 years in secure archive storage for security investigation purposes.

Where personal data is no longer required for any retention purpose, r85com will securely delete or anonymize the data so that it can no longer be associated with any individual. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.

8Data Security

r85com implements comprehensive technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated regularly to reflect current security standards and emerging threat intelligence.

Key security measures in place at r85com include:

• Encryption in transit: All data transmitted between your device and r85com servers is encrypted using TLS 1.2 or higher with 256-bit encryption keys.
• Encryption at rest: Personal data and financial records stored in r85com's databases are encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized personnel who require it to perform their role. All internal access is logged and subject to periodic audit. Multi-factor authentication is mandatory for all r85com staff accessing systems that contain personal data.
• Intrusion detection: r85com operates continuous network and application monitoring to detect and respond to unauthorized access attempts, anomalous traffic patterns, and known attack signatures.
• Vulnerability management: Regular security assessments, penetration testing, and dependency audits are conducted to identify and remediate vulnerabilities before they can be exploited.
• Incident response: r85com maintains a documented data breach response procedure. In the event of a security incident affecting personal data, affected Players will be notified in accordance with applicable law and regulatory requirements.

9Cookies and Tracking Technologies

r85com uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. A cookie is a small data file stored on your device by your browser when you visit a website.

r85com uses the following categories of cookies:

• Strictly necessary cookies: Essential to the operation of the Platform. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that enable core features such as the games lobby and account dashboard. These cookies cannot be disabled without breaking Platform functionality.
• Functional cookies: Enable enhanced functionality and personalization, such as remembering your language preferences, game lobby display settings, and notification preferences. Disabling these cookies may affect your experience but will not prevent access to core features.
• Analytics cookies: Used by r85com's internal analytics systems to understand how Players navigate the Platform, which features are most used, and where usability improvements are needed. Data collected is aggregated and does not identify individual users. These cookies require your consent and can be declined.
• Security and fraud prevention cookies: Used to detect and prevent fraudulent account activity, identify suspicious login patterns, and protect against automated attacks. These are treated as strictly necessary for Platform security purposes.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling cookies may affect the functionality of the r85com Platform. Most browsers allow you to block or delete cookies through the browser's privacy or security settings.

r85com does not use third-party advertising or behavioral targeting cookies. We do not permit third-party advertisers to place cookies on the Platform.

10Your Data Protection Rights

Subject to applicable law and certain conditions, you have the following rights in relation to the personal data r85com holds about you. r85com will respond to verified rights requests within 30 days of receipt. Complex requests may require up to 60 days with prior notification.

11Children's Privacy and Underage Access

The r85com Platform is strictly for persons aged 21 years or older. r85com does not knowingly collect personal data from individuals under the age of 21 and does not permit persons under 21 to register an Account or use any Services.

If r85com becomes aware that personal data has been collected from a person under 21 years of age, it will immediately suspend the associated Account, delete the personal data collected from that individual to the extent permitted by law, and take appropriate steps consistent with applicable regulatory requirements regarding underage gambling.

Parents and guardians who believe their child may have accessed or attempted to access the r85com Platform are encouraged to contact r85com immediately at [email protected]. r85com cooperates fully with parents and guardians seeking to protect minors from accessing online gambling services and recommends the use of parental control filtering tools at the device and network level.

12Marketing Communications

r85com sends promotional emails, SMS notifications, and in-platform messages to Players who have opted in to receive marketing communications during Account registration or subsequently through their account settings. Marketing content may include information about new games, promotions, bonuses, tournaments, and platform updates.

You have the right to withdraw your consent to marketing communications at any time without affecting your Account status or your ability to use the Platform. You may do so through any of the following methods:

• Clicking the unsubscribe link included in any marketing email from r85com
• Updating your communication preferences in your r85com account settings under "Notification Preferences"
• Contacting r85com customer support via live chat and requesting removal from marketing communications

Withdrawal of marketing consent will be processed within 10 business days. Note that even after opting out of marketing, r85com will continue to send you transactional and service communications that are necessary for the operation of your Account — such as deposit confirmations, withdrawal notifications, KYC requests, and security alerts. These are not marketing communications and cannot be opted out of while your Account remains active.

13Changes to This Privacy Policy

r85com reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this document will be updated each time a new version is published.

Where changes to this Policy are material — meaning they substantively affect how your personal data is collected, used, or shared — r85com will notify you in advance via the email address registered on your Account and will display a prominent notice upon your next login to the Platform. A minimum of 14 days' advance notice will be provided for material changes.

Continued use of the r85com Platform following the effective date of any amended Policy constitutes acceptance of the revised terms. If you do not agree to the revised Policy, you should discontinue use of the Platform and may request closure of your Account and deletion of applicable personal data subject to the limitations described in Section 7.

Previous versions of this Privacy Policy are archived and available upon written request to [email protected] for Players who wish to review the history of changes.

14Contact and Data Enquiries

r85com welcomes enquiries, feedback, and formal requests relating to this Privacy Policy and the personal data we hold. The following contact channels are available:

If you are not satisfied with r85com's response to a data-related complaint, you have the right to escalate the matter to the relevant data protection authority or gaming regulator applicable to your jurisdiction.